Dr. Steve Jacobs is the consummate professional. He is an outstanding optometrist (technically, and even scientifically speaking), a truly caring individual, and a spectacular community citizen. I have been going to him for 20 years, over which time I have presented him with a number of eye challenges, from routine to relatively rare occurrences. In each case, he has provided me with an exact solution for which he did not rest until all was well, even if that meant referring me to another doctor. I owe my eye health to Steve. During the 15 years that I needed eye care prior to moving to Blacksburg, I used several optometrists in various parts of the country, including large metropolitan areas. Although I was generally happy with the services provided, none of these could possibly match Steve’s overall excellence. In addition, Steve gives back to the community, big time. He speaks to classes at elementary schools, he supports a number of youth sports leagues, and he fund raises for worthy causes, just to name a few of his activities. And finally, I have ALWAYS found his staff, most of whom have worked for him for many years, to be pleasant, knowledgeable, and professional. I like them all, very much. In short, I definitely agree with the grade that the Better Business Bureau gives to this business, an A+!
- Michael Hochella