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Located on North Main Street across from the Va. Tech campus

Located on North Main Street across from the Va. Tech campus

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Home » Our Eye Care Team

Our Eye Care Team

stevejacobs staff

Meet the Staff at our Blacksburg, VA Optical and Optometric Center

Before, during and after your next eye exam, our friendly eye care team will ensure that your visit is a pleasant and comfortable one.  Eye care is an important part of overall preventive health care. Because a number of eye and vision problems have no obvious signs or symptoms, it is important to schedule an eye exam on a regular basis.

We strive to be the friendliest office anywhere. Now, other places may say that, but once you've worked with our staff, we think you'll know what we mean.

The field of optometry is constantly changing and we make a commitment to keep abreast of every new development so that we can provide you with the most up to date vision and eye care.

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Kelly – fun, fashionable, fantastic frame board manager

Steve Jacobs OD Kelly Baby PhotoPlease meet Kelly!

Born and raised in Martinsville, VA, Kelly made her move to Blacksburg in 2007.  Since then, she has gotten married, and is the mother of a gorgeous and brilliant young boy.

She enjoys long walks on the beach, spending time with her family and reading whatever she can get her hands on.  In the office, she is the first smiling face you will see, and we could not be happier about that.  Her presence is warm and inviting and will make you feel right at home.  She’s proven to be a great fit here, and we hope to have her as part of our family for many years to come!

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Mechelle…Overall, knows it all…Office Manager

Steve Jacobs OD Mechelle baby PhotoWe just celebrated Mechelle's 20th anniversary as a member of our team.  When she joined us in November 1999 she was new to the optical field, but we sensed immediately that she was a keeper.

In the past 20 years, with the utmost patience and pleasantness Mechelle has helped more patients, answered more questions and solved more problems than there are Hokiestones in all the buildings of Virginia Tech.

Come in and give her a try.  She won't disappoint.

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Amanda – Lab specialist, lens whiz, ball of fire

Steve Jacobs OD Amanda s Baby PhotoAmanda came on board in early July 2000, so getting ready to celebrate 20 years very soon!!!.

Originally a member of our front office staff, Amanda moved to the lab in 2005 and oversees our ophthalmic lens department.

She has an extensive knowledge of lens materials, enhancements, availability, and what frame and lens combinations best complement one another. She loves working with patients, so she makes time to help out front whenever she can. But if you hear someone singing along to Johnny Cash on her phone, you know Mandye's hard at work in the lab.

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Darlene – Contact Lens Manager

Steve Jacobs OD Darlene Baby PhotoDarlene joined the staff in October 2007.

We knew she'd fit in well when she began trading barbs with Fran on the day of her interview.

She is a self-described 'military brat' and graduate of Radford University.

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Terri McAlister – Our Newest Smiling Face

SteveJacobs Terri Baby Photo BWishOriginally from Carroll County, Terri moved to Christiansburg 12 years ago with her 3 kids, Madison, Mac and Emerson.  Some of Terri’s favorite things are being at the beach, spending time with her family, being around the lake and the sunshine, reading good books, watching movies, relaxing, and enjoying the occasional “Whatcha-Ma-Call-It” candy bar.

Protecting our Patients from Coronavirus Disease Outbreak

Making sure our patients and staff are safe is our top priority. While the risk of getting the COVID-19 in the US is currently low, we know many patients are concerned about the spread of Coronavirus.

Our Promise to Our Patients:

We understand the obvious concern that coronavirus has brought to the area. We want to make you aware of the steps we are taking to protect our patients and team members in this time of uncertainty.

We request the following of patients:

  1. If you have traveled in the last 14 days to a country other than the U.S. where coronavirus has been diagnosed, or to any area in this country that has had a number of cases of concern (eg, Seattle, DC-NY metro area, parts of CA, etc…) please call the office to reschedule your appointment for next month or beyond.
  2. If you have any symptoms that mimic that of the coronavirus, which includes a fever or respiratory symptoms, including a cough, please call and reschedule your appointment at least 14 days from now.
  3. If you suspect that you have had direct contact with people who have been around any of the people who have tested positive for the coronavirus, please call us to reschedule your visit beyond 14 days from now.
  4. Remember to follow basic hygiene guidelines to avoid the spread of germs, which includes washing your hands thoroughly with warm water and soap for at least 20 seconds.

Our staff will also follow these guidelines and will not be present at work if they exhibit any of the above-mentioned symptoms:

  1. Any eye doctor or team member who is sick is staying home
  2. We sanitize every piece of equipment after each use and again at the end of the day (as part of our precautions we always adhere to).
  3. We will sanitize all patient contact surfaces between every patient.
  4. Our team washes their hands often throughout the day
  5. If we don’t shake hands with our patients during this time, please don’t take it personally.
  1. Please call us with any questions or concerns, and if you feel it best for you or your family member to reschedule your appointment, feel free to do so.
  2. We do expect this to be an ongoing situation in our area for an extended period of time, and do not want our patients to neglect their eye care needs during this time. We will continue to give recommendations based on the evidence we have on safe delivery of eye care in a time of uncertainty.

For the most up-to-date information on treatments, FAQs, news and more, please visit the following official health organizations:

Centers for Disease Control & Prevention (CDC) at www.CDC.gov

World Health Organization (WHO) at www.WHO.int

Thank you for helping us to protect all of our patients.

Drs. Jacobs, Steckenrider and Staff