Everyone here is amazing and caring! I've been in Blacksburg for 4 years for graduate school and have been going to this office for that time. My second year of school, I began developing severe, debilitating migraines that went unexplained and untreated for months after seeing multiple other doctors, including a neurologist. When I visited Dr. Jacobs' office again with complaints of migraines, they saw me for multiple visits while tweaking my prescription with prism to accommodate the changes they were noticing (and there was no charge for the follow-up visits when my migraines persisted). With their help and patience, my migraines decreased in frequency to the point I rarely had them. Since then, I've gone to them multiple times when the migraines returned and they've always gone above and beyond to try and adjust my prescription and prism accordingly, always with great results. They've consistently been fantastic about working with me in regards to finances and insurance. I am beyond lucky to have been able to utilize their services for the past four years and will miss having them as my regular optometry office now that I'm leaving Blacksburg.
- Tracy W.
Excellent! Very nice, considerate, and friendly from the staff to the Doctors. Great option of hours, quick service, and Dr. Jacobs does a very thorough exam when it comes to possible neurological issues. Been very happy with my several visits.
- J C.
Great service and meet all your needs!:)
- Ester R.
Great doctors and staff. They make everything easy. Staff is so welcoming, and they really go the extra mile to make sure you are taken care of and have everything you need. Highly recommend.
- Trevor S.
Dr. Steckenrider put me at ease throughout my exam. She was extremely thorough and knowledgeable and corrected my eyesight better than it’s ever been. I highly recommend her and this vision care facility.
- Karen D.
These folks are wonderful! I highly recommend this office for all your vision needs. The staff members are wonderful and experts in their craft. I think Dr. Jacobs is top notch! I drive from Roanoke because of the excellent care that this team provides. Thank you all
- Kim G.
Walked in to have my glasses fixed ( keep in mind these were not purchased there) and the two ladies at the desk were freindly, funny, and fixed my glasses up good as new despite them being quite messed up. Awesome place
- jacob j.