In one hour Dr. Jacobs managed to do what another local eye doctor hadn't managed in SIX MONTHS -- Send me out of his office with a pair of contacts I can SEE in! Dr. Jacobs is fantastic. Didn't feel at all rushed even though I was there past closing. He takes his time with his patients.- Leanne B.
I've seen Dr. Jacob's several times over the years and recently saw Dr. Diaz for the first time. I have nothing but great things to say about the office and staff. Dr. Diaz was personable and very comprehensive with my exam. Would definitely recommend them for all your vision needs.- Jonathan R.
Dr. Jacobs has been my optometrist since I moved to Blacksburg in 1992. Recently, my family and I have seen Dr. Diaz. We have had excellent service and advice from both over the years, enncompassing both contact lenses and glasses. We are always welcomed and seen promptly. I just purchased a new pair of glasses, replacing an older pair that had been damaged in 2014. The staff at Dr. Jacobs office repaired the older pair for free, and that repair lasted 4 years! If you want optometrist service from two professionals that also give back to the community, then go see Dr. Jacobs and Dr. Diaz.- Matthew Z.
Our family has had dependable, personal care from Steve Jacobs and his staff for about the past 20 years. We wouldn't go anywhere else.- Dale W.
I had a great experience getting an eye exam at Dr. Jacobs' office. The only reason I give 4 stars is that their frames were pretty pricey, but I imagine that's the case at most offices.- Seth L.
A very positive experience. I went in bright and early in the morning after breaking my glasses the night before, the staff was extremely nice and eager to help. They fixed my glasses on the spot and gave my a new case for my glasses for free! Incredible experience and now I know where I'm going to go to for my next pair of glasses.- Connor H.
Dr. Steve found out a small retinal detachment when I didn't even have any obvious symptoms. Then I did a simple laser surgery to avoid any vision loss. The eye doctor in Roanoke said it could be a very big problem if no one was able to find it. Many thanks to Dr. Steve about this.- Chen M.