Dr. Steve Jacobs is the consummate professional. He is an outstanding optometrist (technically, and even scientifically speaking), a truly caring individual, and a spectacular community citizen. I have been going to him for 20 years, over which time I have presented him with a number of eye challenges, from routine to relatively rare occurrences. In each case, he has provided me with an exact solution for which he did not rest until all was well, even if that meant referring me to another doctor. I owe my eye health to Steve. During the 15 years that I needed eye care prior to moving to Blacksburg, I used several optometrists in various parts of the country, including large metropolitan areas. Although I was generally happy with the services provided, none of these could possibly match Steve’s overall excellence. In addition, Steve gives back to the community, big time. He speaks to classes at elementary schools, he supports a number of youth sports leagues, and he fund raises for worthy causes, just to name a few of his activities. And finally, I have ALWAYS found his staff, most of whom have worked for him for many years, to be pleasant, knowledgeable, and professional. I like them all, very much. In short, I definitely agree with the grade that the Better Business Bureau gives to this business, an A+!
I have been going to Dr. Jacobs since I moved to the ‘burg eight years ago. After years of “big box” vision stores, the personal attention and homey atmosphere of his practice is a pleasure. Dr. Jacobs is a good optometrist and his staff are very helpful, friendly, and professional. I always find a couple of nice frames, current styles, and fair prices. I would recommend him/them to anyone.
The folks who work in Steve’s office – including Steve himself – are helpful and friendly. I’ve been a client/customer for many years and have never been disappointed. They keep working with you until you’re satisfied. Highly recommended.
Dr. Jacobs is the Best Eye Doctor in the state of Virginia. He is patient and kind and actually cares about his patients… You are not just another number in this office. The personal attention is amazing.
Dr. Jacobs is a great optometrist. I’m a long-time patient and have never been unhappy with his work. And Fran’s cookies are a great bonus!
For the first time in many years, I have a prescription that really feels right. Dr. Jacobs took lots of time with my eye exam, and he seems to have a knack for getting the right formula that my previous ophthalmologist didn’t. Great service all around, and I’m now a devoted customer.
Dr. Jacobs was the first doctor to prescribe glasses for my son that truly helped his vision. We had been to several ophthalmologists, and optometrists, and were unable to get a prescription that worked. When we told Dr. Jacobs about my son’s condition he thoroughly researched it. He continues to treat my son and the rest of my family. His staff is always polite and helpful. I highly recommend him!