Dr Jacobs is one of the nicest people I have ever met. I was in need of an urgent eye examination due to possible time sensitive health issues and he squeezed me in that day during his lunch break as he was booked out for days. Highly recommend him for any optometrist needs!- Grant S.
Dr. Jacobs is great and very knowledgeable. My entire family and I went to his office. The staff are also very nice and friendly. Things I miss being away from Blacksburg!- S K.
My appointment was fantastic. Kelly was sooo patient with my daughter for her first contact experience. I wish they had done my contact intro a few years ago.- Nathan B.
Great facility and people! Dr Diaz and dr. Jacobs are both top notch! Supporting staff is amazing. We miss some of the staff we got to see early part of the year 2018- Shu W.
I have had many an eye appointment and through the years several pairs of glasses. However, on this visit I decided to get contacts as I was struggling when playing sport. Firstly the online booking system was fast and efficient. I was able to schedule an appointment within minutes. The appointment was scheduled and I was sent reminders and an electric calendar event which is great. Secondly, Dr.Diaz is great at his job, he makes you feel comfortable. He relatable and professional yet still personable. He got my prescription correct and recognized I had issues due to my profession. He also was not trying to rush me out of his office. Next the support staff especially Darlene and Kelly were so helpful. Darlene was assigned the task of helping me insert my contact lenses. I must admit I really struggled and she did her best to comfort me in the 30 minutes I struggled cussed, too my embarrassment. She never once got frustrated and proceeded to inform me of all the things I needed to do, to ensure my eye care. I will continue my business with this office and would happily recommend family, friend and co-workers. Thank you all!- Ryan
Dr. Diaz was very professional and was able to find a contact lens prescription that works for me after years of not being able to see well. The office staff was friendly and I only had a short wait for my appointments. The staff also works hard to find all applicable rebates and insurance discounts when ordering lenses.- Andrea H.
In one hour Dr. Jacobs managed to do what another local eye doctor hadn't managed in SIX MONTHS -- Send me out of his office with a pair of contacts I can SEE in! Dr. Jacobs is fantastic. Didn't feel at all rushed even though I was there past closing. He takes his time with his patients.- Leanne B.